Insurance & Coverage

Understanding Your Mental Health Benefits

We believe cost should never be a barrier to care. Our team will verify your benefits, explain your coverage, and give you an estimate before your first appointment.

Our Commitment

Insurance Made Simple

An understanding of your insurance benefits shouldn't present a barrier when seeking mental health assistance. CMHS is dedicated to making the process easy and stress-free.

Our team will check your benefits with your insurance plan and explain any costs you'll be responsible for. Prior to starting therapy, you'll receive an estimate — no surprises.

In most health insurance systems, behavioral health benefits are standard and covered when therapy or psychiatry services are needed.

Benefits Verification
We contact your insurance company directly to confirm your coverage before your first session.
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Upfront Cost Estimate
You'll receive a clear cost estimate before starting — so you always know what to expect.
Step-by-Step Explanation
Our team walks you through your copay, deductible, and any out-of-pocket costs in plain language.

Accepted Insurance

Participating Health Plans We Accept

This list reflects current CMHS participation and contract status. Individual clinician participation may vary. To receive the highest level of benefits, call the number on the back of your insurance card to verify your specific provider is in-network. Insurance company websites may also be out of date.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
ConnectiCare
Medicaid / HUSKY Health
United Healthcare
Don't see your plan? Call our office at (203) 651-5117 — we're happy to check your specific coverage.

Common Questions

Insurance FAQ

Does health insurance cover therapy?

Yes, most health insurance plans cover the costs associated with therapy and psychiatry. This means your therapist provides a diagnosis and a treatment plan that meets your insurer's guidelines for mental health care.

Having insurance does not mean care is free — there may be copays, deductibles, or coinsurance depending on your plan. Coverage varies by insurance carrier, type of plan, and network status, but our team will explain your benefits step by step.

What is the difference between an HMO and a PPO?

HMO (Health Maintenance Organization) plans provide care through a specific contracted network of providers. They generally offer lower monthly premiums but require members to stay in-network. Some HMOs require a referral from a primary care physician (PCP) before seeing a mental health specialist. Out-of-network care is typically not covered.

PPO (Preferred Provider Organization) plans offer more flexibility — you can see in-network or out-of-network providers, often without a referral. PPOs usually have:

  • Higher monthly premiums
  • Higher out-of-pocket costs
  • More freedom of choice in providers

With most PPO plans, referrals from a PCP are not required for mental health services, making it easier to begin therapy.

What if I don't have health insurance?

If you're putting off therapy because you don't have insurance, you're not alone — and you still have options. CMHS offers:

  • Low self-pay rates
  • Guidance on using HSA/FSA funds for therapy costs
  • Assistance identifying the most affordable options for your situation

We will work with you to make therapy as accessible as possible. Contact us to discuss your situation — we're here to help.

How do I verify my mental health benefits?

The easiest way is to call the member services number on the back of your insurance card and ask specifically about "outpatient behavioral health benefits." You can ask about your copay per session, your deductible, and whether you need a referral.

Alternatively, our team is happy to verify your benefits for you before your first appointment. Just provide your insurance information when you complete the intake form and we'll take care of the rest.

What is medical necessity and why does it matter?

Insurance plans often require that therapy be "medically necessary" for coverage. This simply means your therapist documents your symptoms and a diagnosis that your plan recognizes as eligible for treatment benefits.

At CMHS, our clinicians are experienced in working within insurance requirements and will ensure your treatment is properly documented so coverage is not interrupted.

Insurance Terminology

Understanding Common Insurance Terms

Insurance language can be confusing. Here's a plain-language guide to the terms you'll most commonly encounter.

Copay
The fixed amount you pay at each session. For example, your plan may require $20–$30 per visit. Plans with lower premiums generally have higher copays.
Deductible
The amount you must pay out-of-pocket before your insurance begins contributing. If your deductible is high, you may pay full session fees until it's met.
Coinsurance
After your deductible is met, you may share session costs with your insurer — for example, you pay 20% and the plan pays 80%.
Out-of-Pocket Maximum
The most you'll ever pay in a plan year. Once reached, your insurance covers 100% of covered services for the rest of the year.
HSA / FSA Accounts
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used to pay for therapy sessions using pre-tax funds — a tax-smart way to cover costs.
Medical Necessity
Insurance plans require therapy to be "medically necessary" — meaning your therapist documents symptoms and a diagnosis that qualifies for treatment benefits.

Ready to Get Started?

Don't Let Insurance Questions Hold You Back

Our team is here to help you navigate your benefits and start your care with confidence. Reach out today — we'll verify your coverage and answer any questions you have.

Complete Intake Form Contact Our Team